Service Aide Monday-Friday (PM)

Middletown, NY


Under limited supervision, the Service Aide II is responsible for daily housekeeping including dusting, vacuuming, sweeping, mopping, total disinfection of bathroom, garbage removal and general clean-up of kitchens. The position is also responsible for stewarding duties and overall kitchen clean-up. This position focuses on detail cleaning and floor work as needed. Additional duties may be assigned which include stripping and waxing of floors.


  • Follows and completes daily, weekly and monthly duty list for cleaning tasks provided by Supervisor; Works within a team or solo as needed to complete tasks assigned
  • Will complete all basic floor maintenance such as carpet cleaning, burnishing and auto-scrubbing
  • Meets deadlines set by management
  • Completes work with excellent quality and within the required timeline given
  • Follows a monthly “on-call” schedule for weekend and overtime coverage as needed
  • Provides excellent customer service each day by following the guidelines of the Site Specific Training Guide
  • Begins work in a presentable manner, well-groomed, wearing the required uniform and footwear
  • Maintains custodial and stewarding supplies given to complete tasks by keeping them cleaning and storing them properly at the end of shift
  • Communicates daily with Supervisor to ensure proper understanding of work to be completed
  • Follows chain of command and communicates to the appropriate parties when issues arise


  • Working knowledge of basic housekeeping tasks
  • High School Diploma or General Equivalent Degree (GED)
  • A criminal background check will be conducted
  • Ability to pass random drug and alcohol screening throughout the year
  • Ability to handle stressful situations and work within deadlines
  • Ability to provide customer service when interacting with the public, our customer and students throughout the work day


  • Tasks will involve use of public or shared bathroom facilities with potential exposure to blood-borne diseases. Employees are required to wear personal equipment protection (PPE). Fast paced environment; Public space; Time management needed to balance and complete tasks throughout the day.
  • Ability to lift forty (40) pounds occasionally. The position involves standing for long periods of time and includes stooping, squatting, lifting, carrying, pushing, pulling, bending and climbing stairs.
  • Noise levels may increase when operating equipment, ear plugs are required.
  • Use of ladder with supervision. Use of ladder without supervision (after training)


  • The employee is responsible for wearing Black Pants and non-slip black work shoes. Sneakers or any shoe which looks like a sneaker are not acceptable.
  • Uniform Shirts are provided by LCS Facility Group.
  • Dangling jewelry is prohibited at the work site and includes all necklaces, bracelets and earrings.
  • Tattoos must be covered under uniform; Tattoo sleeves should be covered with a long sleeved shirt and / or a tattoo sleeve.
  • Piercings must be taken out during work hours, including all face and mouth piercings.
  • Hair should be kept tied up, clipped or pulled back during work hours.